Frequently Asked Questions (FAQ) | FindGuide

What is FindGuide?

FindGuide is a mobile app that helps travelers connect with personal tour guides in any city around the world. We have over 3,000 guides from many different countries and cities! With FindGuide, you don’t have to buy a standard tour package. Instead, you can talk directly with a guide and decide together what you want to see—whether it’s famous landmarks or hidden local spots. You can also choose how you want to explore: on foot, by car, on horseback, by bike, and more.

After you sign up, you can create a request for a personal guide in any city. Just tell us where you need a guide, what language you prefer, the dates you’ll be traveling, and what you’d like to visit. You’ll see a list of guides who match your preferences. You can message guides directly, or wait for them to contact you through the app.

Why FindGuide?

FindGuide lets you choose the guide by yourself, get pleasure from visiting the cities you dreamed about, and get the unique personalized experience of having non-trivial private tours with local guides. We’re constantly adding new guides around the world, working to improve the application, and making your travel experience easy, convenient and fast.

How does FindGuide work?

You download the app from the Apple or Google Play, and sign up with your phone number. After that, you can start creating your tour request: choose the city where you need a guide, the places you want to visit (and if you don’t know or can’t choose, there is an option for a guide to offer you ones), the languages you speak and the tour dates. That's it! Once it is done, please wait for responses from our local guides or contact them directly through the app to discuss the details and exchange contact information.

How do I create my account?

Download the application from the Apple or Google Play, and sign up with your email, or your phone number. Awesome! The account is created. We also recommend you to add the name and upload the profile picture for guides to easily find you and discuss the tour details.

Is it free for me to use the platform?

Yes, tourists can use FindGuide completely free of charge! You agree on the tour price directly with your guide. After the tour, you pay the guide in person. FindGuide does not take any commission and does not handle payments.

Who are the tour guides on the platform?

The guides you see in the app come from all over the world. We verify their documents, contact them directly, and discuss their guiding experience. Guides with official certifications are marked with the Pro label, while experienced local guides without certifications are marked as Local.

How do I delete my account?

If you want to delete your account, please send us a message, and your profile will be deleted.

What should I do if I can't find an answer to my question?

Please contact us via email: care@find.guide